returns & exchanges
Conscious Mae makes every effort to ensure that products for sale have clear descriptions and imagery however we understand that not all item(s) purchased online can be what is envisioned. We offer refunds within 7 days of purchase provided all items are in original packaging and of saleable condition.
- You have 7 days to contact us and return your item(s).
- Email us through our get in touch page on our website with your order number and details.
- A copy of your proof of purchase must be enclosed.
- The postage fee for returning the item(s) is at the buyer's expense.
- Initial postage fees and charges will not be refunded.
- Your refund will be processed once we have received the item(s) and they have been checked and approved by our team.
- You will receive an email once the refund has been processed.
Please email us through our get in touch page on our website and someone will be in contact with you.
We do not offer returns on sale item(s) unless faulty. Please email us through our get in touch page on our website and someone will be in contact with you.